Clydesdale Bank
International

To sign-up for Internet Banking, simply register when applying for your account. Should you require assistance during the registration process then please call us on
+44 (0) 1481 711102~ (Monday to Friday, 9.00am-5.00pm)

You must have the following documents to hand:

• Your account details
• Details of your account transactions

You will be asked:

• For your Telephone Authorisation password
• Questions to confirm your identity

~For your security, calls may be monitored or recorded.

Once your details have been processed, you will receive a confirmation letter welcoming you to our Internet Banking service.

For security, your Customer User Name and One Time Password will be sent separately. This letter will also contain any further information you need to complete your registration.

Your One Time Password will only be used the first time you login to Internet Banking.

Before you begin, check your internet browser security settings and update them as necessary.

You will need to have the following information to hand:

• Your Customer User Name 
• Internet Banking One Time Password
• Your email address (optional)

You will be asked to choose:

• Your own unique password
• Three security questions - to which only you can know the answer, such as 'what is your favourite book?'

Login to Internet Banking  

Frequently Asked Questions

• How do I input my One Time Password? 
• Why am I getting the error "Page cannot be displayed"?
• What is the Customer User Name? 
• Why do my details fail validation?  

Important Information